Privacy Policy
Effective Date: January 2, 2026
Seaside Ketamine ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or receive services from our practice.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, address, phone number, and email address
- Appointment and consultation requests
- Insurance and billing information
- Medical and treatment information necessary for care
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information such as:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Cookies and tracking data
This information helps us improve website performance and user experience.
2. How We Use Your Information
We may use collected information to:
- Provide medical treatment and related services
- Verify insurance eligibility and process billing
- Respond to inquiries and schedule appointments
- Send appointment reminders and service updates
- Improve our website and services
- Comply with legal and regulatory requirements
3. Protected Health Information (PHI)
Medical and health information collected as part of your treatment is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect PHI as required by applicable law.
Your PHI may be used or disclosed for:
- Treatment
- Payment
- Healthcare operations
- When required or permitted by law
- With your written authorization
You will receive a separate Notice of Privacy Practices explaining your rights under HIPAA at the time of intake.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience and analyze website performance. Third-party tools such as analytics or advertising platforms may collect information about your online interactions with our site.
You may control cookies through your browser settings.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
- Healthcare providers involved in your care
- Service providers assisting in website hosting, analytics, scheduling, or payment processing
- Insurance companies for billing purposes
- Government or legal authorities as required by law
- In connection with a business transition such as merger or acquisition
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Children's Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors without appropriate consent.
9. Your Rights
You may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request restrictions on certain uses of your health information
- Opt out of certain communications
To exercise your rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
11. Contact Us
Seaside Ketamine
1953 San Elijo Ave #200
Cardiff-by-the-Sea, CA 92007
Phone: (858) 215-2618
Email: [email protected]